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Hurricane Readiness

Hurricane Season could be off to an early start! Sign up for our FREE Priority Inspection program for after the storm!

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Priority Inspection Program

Prepare NOW

Much of the information on this page was obtained at: https://www.ready.gov/hurricanes

  • Know your area’s risk of hurricanes. Here in Florida, we are all in high risk areas, with the coastal areas being most at risk of direct hits by a hurricane.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If you are at risk for flash flooding, watch for warning signs such as heavy rain.
  • Practice going to a safe shelter for high winds, such as a FEMA safe room or ICC 500 storm shelter. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not subject to flooding.
  • Check your hurricane shutters once a month to make sure that you know where your materials are and that they function properly.
  • Based on your location and community plans, make your own plans for evacuation or sheltering in place. Make arrangements ahead of time with inland family or friends that you could drive to.
  • Become familiar with your evacuation zone, the evacuation route, and shelter locations.
  • Gather needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets.
  • Keep important documents in a safe place or create password-protected digital copies.
  • Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Consider hurricane shutters. Review insurance policies.
  • Call Five Star Claims Adjusting for a FREE Insurance Policy Review.
  • Call Five Star for a FREE 11-point inspection to be sure that you have no damage BEFORE hurricane season starts.
  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?
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Contact Five Star Claims Adjusting for assistance with any damage! They will help you navigate the claims process and get you the best settlement.

Hurricane Matthew Path
Group of houses with blue tarps on them

If You Are Under A Hurricane Warning, Find Safe Shelter Right Away!

  • Determine how best to protect yourself from high winds and flooding.
    • Evacuate if told to do so.
    • Take refuge in a designated storm shelter, or an interior room for high winds.
  • Listen for emergency information and alerts.
  • Only use generators outdoors and away from windows.
  • Turn Around, Don’t Drown! Do not walk, swim, or drive through flood waters.

When a hurricane is 36 hours from arriving

  • Turn on your TV or radio in order to get the latest weather updates and emergency instructions.
  • Restock your emergency preparedness kit. Include food and water sufficient for at least three days, medications, a flashlight, batteries, cash, and first aid supplies.
  • Plan how to communicate with family members if you lose power. For example, you can call, text, email or use social media. Remember that during disasters, sending text messages is usually reliable and faster than making phone calls because phone lines are often overloaded.
  • Review your evacuation zone, evacuation route and shelter locations. Plan with your family. You may have to leave quickly so plan ahead.
  • Keep your car in good working condition, and keep the gas tank full; stock your vehicle with emergency supplies and a change of clothes, and blankets.
  • If you have NFIP (National Flood Insurance Program) flood insurance, your policy may cover up to $1000 in loss avoidance measures, like sandbags and water pumps, to protect your insured property. You should keep copies of all receipts and a record of the time spent performing the work. They should be submitted to your insurance adjuster when you file a claim to be reimbursed. Visit www.fema.gov/media-library/assets/documents/137860 to learn more. Always call Five Star Claims Adjusting beforehand to get a free insurance policy review.

When a hurricane is 18-36 hours from arriving

  • Bookmark your city or county website for quick access to storm updates and emergency instructions.
  • Bring loose, lightweight objects inside that could become projectiles in high winds (e.g., patio furniture, garbage cans); anchor objects that would be unsafe to bring inside (e.g., propane tanks); Be mindful of trimming or remove trees close enough to fall on the building just before a storm, because often cities will NOT pick up debris that close to a storm hitting, leaving the debris to become projectiles during the storm.
  • Cover all of your home’s windows. Permanent storm shutters offer the best protection for windows. A second option is to board up windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install.

When a hurricane is 6-18 hours from arriving

  • Turn on your TV/radio, or check your city/county website every 30 minutes in order to get the latest weather updates and emergency instructions.
  • Charge your cell phone now so you will have a full battery in case you lose power.

When a hurricane is 6 hours from arriving

  • If you’re not in an area that is recommended for evacuation, plan to stay at home or where you are and let friends and family know where you are.
  • Close storm shutters, and stay away from windows. Flying glass from broken windows could injure you.
  • Turn your refrigerator or freezer to the coldest setting and open only when necessary. If you lose power, food will last longer. Keep a thermometer in the refrigerator to be able to check the food temperature when the power is restored.
  • Turn on your TV/radio, or check your city/county website every 30 minutes in order to get the latest weather updates and emergency instructions.

Surviving DURING a Hurricane

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a FEMA safe room, ICC 500 storm shelter, or a small, interior, windowless room or hallway on the lowest floor that is not subject to flooding.
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water.
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown! Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.

Be Safe AFTER a Hurricane

  • Listen to authorities for information and special instructions.
  • Be careful during clean-up. Wear protective clothing and work with someone else.
  • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
  • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
  • Document any property damage with photographs.

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Managers, Insurance Brokers, Etc.

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Testimonials

Don't take our word for it...read about how satisfied our customers are!

“Curtis Parry and the staff at Five Star worked tirelessly to help us fight for what we were owed for damages from Hurricane Matthew. I will continue to recommend their services to all my friends, family and clients.”

  • Kellie Bowling

    Client

“After you performed a free roof inspection, you agreed to represent the association on a contingency basis, there would be no cost to the association if you were not successful and this was an easy decision for us. In less than 60 days, your expert team of engineers, negotiators and insurance experts, assisted us in our insurance company awarding us an additional $500,000 cash!"

  • Ann Campbell

    President 
    Waterside Village Condominium Association
    Sunrise, Florida

“Thank you for a job well done. We tried to handle the claim ourselves, but without Five Star, we would not have been able to restore the value to our property.”

  • Wendy Philips

    Continental Group Incorporated
    on behalf of Sunpointe Springs Condominium
    Sunrise, Florida

Why choose Five Star Claims Adjusting?

Our state of the art Thermal Imaging Inspection helps find hidden damage you didn’t know was there.

Regardless if you have submitted a claim or not, we can review your property or current claim.

TYPES OF CLAIMS

We specialize in all types of property claims including storm, water, fire, lightning, tornado, sinkhole, appliance leaks, plumbing damage and more..

NO RECOVERY > NO FEE.

If we aren’t successful, our inspections, estimates, submissions, and communications cost you nothing.

WE'RE LOCAL!

Our adjusters work hard to restore our communities for its business owners and residents.

Our Five Star team consists of professionals from all backgrounds, working together to assist you.

Denied?

Not satisfied with your settlement? Want a second opinion?

Fill out the form to the right and one of our qualified professionals will get back with you to set up an appointment. Our inspection is free and you don't pay unless we are successful with a recovery!

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